Privacy Policy

Effective Date: April 17, 2026  |  Last Updated: April 17, 2026

1. Introduction and Who We Are

Welcome to Anthony's Coal Fired Pizza. We are a food service business operating in the United States, dedicated to providing our customers with high-quality coal-fired pizza and related dining experiences. We take the privacy and security of your personal information seriously and are committed to protecting it in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act governing unfair or deceptive trade practices.

This Privacy Policy applies to all personal information collected through:

• Our website located at anthonypizzas.rest
• Online ordering platforms and reservation systems
• Email communications and newsletters
• Loyalty programs and promotional campaigns
• In-restaurant interactions, including Wi-Fi usage and point-of-sale systems
• Any other service or channel that links to this Privacy Policy

For any questions about this policy, you may contact us at:

2. Information We Collect

We collect several categories of personal information depending on how you interact with us. Below is a detailed breakdown of what we collect and how we obtain it.

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, or sign up for our newsletter or loyalty program, we may collect the following information:

• Full name
• Email address
• Phone number
• Mailing or delivery address
• Date of birth (for promotional or loyalty program purposes)
• Username and password (for account holders)
• Payment information (credit/debit card numbers, billing address — processed securely through third-party payment processors)

2.2 Order and Transaction Data

When you place an order or make a purchase through our website or affiliated ordering platforms, we collect:

• Items ordered, quantities, and customization preferences
• Order history and frequency
• Delivery or pickup instructions
• Special dietary requests or notes
• Payment transaction records (excluding full card numbers, which are handled by PCI-DSS compliant processors)

2.3 Usage and Technical Data

When you visit our website, we automatically collect certain technical information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and click-through data
• Referring website or search terms used to find us
• Date and time of your visit
• Geolocation data (city and region level, when permitted)
• Session identifiers and interaction logs

2.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website. This data includes session cookies, persistent cookies, analytics identifiers, and advertising tracking tokens. For full details on the types of cookies we use and how to manage them, please refer to Section 9 of this Privacy Policy and our dedicated Cookie Policy available on our website.

2.5 Communications Data

If you contact us by email, telephone, or through any web form, we collect the content of your communications, including:

• Feedback, complaints, or compliments submitted to us
• Customer service inquiries and our responses
• Survey responses and review submissions
• Social media messages or mentions directed at our brand accounts

2.6 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Third-party food delivery and ordering platforms
• Social media platforms (if you interact with our brand pages)
• Analytics and advertising partners
• Review and reputation management services

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. We will not use your information in any manner that is inconsistent with those stated purposes without first notifying you and, where required, obtaining your consent.

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and reservations
• Managing your account and providing account-related services
• Facilitating delivery or pickup of your orders
• Processing payments and preventing fraud
• Sending order confirmations, receipts, and status updates

3.2 Customer Service and Communication

• Responding to your inquiries, complaints, and support requests
• Providing information about menu changes, location updates, or service interruptions
• Notifying you of changes to our terms, policies, or services

3.3 Marketing and Promotions

• Sending promotional emails, newsletters, and special offers (with your consent or as permitted by law)
• Administering loyalty programs, reward points, and birthday offers
• Running contests, sweepstakes, or other promotional activities
• Personalizing your experience by displaying relevant menu items and offers
• Retargeting you with advertisements on third-party platforms based on your interactions with our website

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email, or by contacting us at [email protected].

3.4 Analytics and Website Improvement

• Analyzing website traffic, user behavior, and performance metrics
• Conducting A/B testing to improve website design and functionality
• Understanding customer preferences to improve our menu and services
• Generating aggregated, de-identified reports for internal business use

3.5 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities and law enforcement
• Detecting, preventing, and investigating fraud, security incidents, or illegal activities
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, or safety of our customers, employees, and the public

4. Legal Basis for Processing

Depending on the nature of the interaction and your state of residence, we process your personal information based on one or more of the following legal grounds:

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Vendors

We work with trusted third-party companies that perform services on our behalf. These service providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared. Examples include:

• Payment processors (e.g., Stripe, Square) — for secure transaction processing
• Online ordering platforms — for managing digital orders and delivery coordination
• Email marketing platforms (e.g., Mailchimp, Klaviyo) — for sending newsletters and promotional emails
• Analytics providers (e.g., Google Analytics) — for website traffic and performance analysis
• Customer relationship management (CRM) software — for managing customer accounts and loyalty programs
• Cloud hosting providers — for website and data storage infrastructure
• Advertising networks — for serving targeted advertisements

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

5.3 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or governmental request
• Protect and defend our legal rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

5.4 With Your Consent

We may share your information with other third parties when we have obtained your explicit consent to do so, such as when you participate in co-branded promotions or partner loyalty programs.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring these rights in compliance with applicable United States privacy laws.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only what is necessary to perform the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different quality of service because you exercised your privacy rights.
• Right to Data Portability: You may request a copy of your personal information in a portable, readily usable format.

6.2 Rights for Residents of Other U.S. States

Several other U.S. states have enacted comprehensive consumer privacy laws that may grant you similar rights. These include but are not limited to:

• Virginia (Consumer Data Protection Act — CDPA)
• Colorado (Colorado Privacy Act — CPA)
• Connecticut (Connecticut Data Privacy Act — CTDPA)
• Texas (Texas Data Privacy and Security Act — TDPSA)
• Florida (Florida Digital Bill of Rights — FDBR)

If you are a resident of any state with applicable privacy legislation, you may have rights including access, correction, deletion, portability, and opt-out of targeted advertising. We will respond to your requests in accordance with the law applicable to your state of residence.

6.3 How to Exercise Your Rights

To submit a privacy rights request, you may contact us by:

• Email: [email protected]
• Online: anthonypizzas.rest

We will acknowledge your request within 10 business days and respond substantively within 45 calendar days. If we need additional time, we will notify you of the extension and the reason for it, as permitted by applicable law. We may need to verify your identity before processing your request. We will not require you to create an account solely to make a request.

You may designate an authorized agent to make a privacy rights request on your behalf. We may require written proof of authorization and verification of your identity before honoring such requests.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. The following table provides general retention guidelines:

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

8. Data Security

We take the security of your personal information very seriously and implement a combination of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

8.1 Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure, encrypted storage of sensitive personal information at rest
• Payment card data handled exclusively by PCI-DSS Level 1 compliant processors
• Multi-factor authentication for administrative access to our systems
• Regular security vulnerability scans and penetration testing
• Firewalls and intrusion detection systems

8.2 Administrative Safeguards

• Access to personal information restricted to employees who need it to perform their job duties
• Regular staff training on data privacy and security best practices
• Data processing agreements with all third-party service providers
• Internal data classification and handling policies

8.3 Data Breach Response

In the event of a data breach that poses a significant risk to your personal information, we will notify affected individuals and the appropriate regulatory authorities in accordance with applicable U.S. state data breach notification laws. We will provide notice without unreasonable delay and within the timeframes required by law in the relevant state.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising. By using our website, you consent to our use of cookies as described in this section and in our full Cookie Policy.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including maintaining your session, processing orders, and ensuring security. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Allow the website to remember your preferences such as location, language, or past orders to provide a more personalized experience.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements both on our website and on third-party platforms based on your interests and browsing behavior.

9.2 Managing Your Cookie Preferences

You may manage or disable non-essential cookies through your browser settings or through our Cookie Consent Manager available on our website. Please note that disabling certain cookies may impact the functionality of our website and your ability to place orders or use certain features. For more information, please read our full Cookie Policy at anthonypizzas.rest.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age without verifiable parental consent.

If you are a parent or guardian and believe that your child under 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon receiving such a notification, we will take prompt steps to delete the relevant information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA) and its implementing regulations, which require verifiable parental consent before collecting personal information from children under the age of 13. Our food ordering and loyalty program services are intended for adults and persons of legal age only.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and your personal information is primarily collected, processed, and stored within the United States. Our website and services are intended for use by individuals located in the United States.

However, some of our third-party service providers — such as cloud hosting providers, analytics platforms, and email marketing tools — may process your data on servers located in other countries. When such transfers occur, we take reasonable steps to ensure that your information is protected in accordance with applicable U.S. law and the contractual obligations we have with our service providers.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country. By using our services, you acknowledge and consent to this transfer and processing of your information in the United States.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or online ordering services that are not operated by us. These links are provided for your convenience and information only. We have no control over the content or privacy practices of these third-party sites and are not responsible for their privacy policies.

We encourage you to review the privacy policies of any third-party websites or services you visit before providing them with your personal information. This Privacy Policy applies solely to information collected through our own website and services.

13. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that a user does not wish to be tracked. Currently, there is no uniform industry standard for how websites should respond to DNT signals. As such, our website does not currently alter its data collection and use practices in response to DNT signals. We will continue to monitor developments in this area and update our practices as industry standards emerge.

California residents are advised that we do not respond differently to DNT signals at this time. However, California residents retain all rights under the CCPA/CPRA as described in Section 6 of this policy, including the right to opt out of the sale or sharing of personal information.

14. Your Choices and Opt-Out Options

We believe in giving you meaningful control over your personal information. In addition to the privacy rights described in Section 6, you have the following choices:

• Marketing Emails: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders or account.
• Push Notifications: If you have enabled push notifications through our website or app, you may disable them through your browser or device settings at any time.
• Targeted Advertising: You may opt out of interest-based advertising through the Digital Advertising Alliance (DAA) opt-out tool at optout.aboutads.info, the Network Advertising Initiative (NAI) at optout.networkadvertising.org, or through individual platform settings (e.g., Google Ads settings, Facebook ad preferences).
• Account Information: You may update or correct your account information at any time by logging into your account on our website or contacting us directly.
• Cookies: You may manage your cookie preferences through your browser settings or our Cookie Consent Manager, as described in Section 9.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post a prominent notice on our website
• Send an email notification to registered account holders (where required by law or where we deem it appropriate)

Your continued use of our website or services after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not complied with applicable privacy laws, we encourage you to first contact us directly so that we can address your concerns:

We will make every effort to respond to and resolve your complaint promptly and fairly.

16.1 Filing a Complaint with a Regulatory Authority

If you are not satisfied with our response, or if you believe that your rights under applicable law have been violated, you have the right to file a complaint with the appropriate regulatory authority. In the United States, relevant authorities include:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including those relating to unfair or deceptive data practices. You may file a complaint at reportfraud.ftc.gov or by calling 1-877-382-4357.
• California Attorney General (for California residents): California residents may submit complaints related to CCPA/CPRA violations to the California Privacy Protection Agency (CPPA) at cppa.ca.gov or the California Attorney General at oag.ca.gov/privacy/ccpa.
• State Attorneys General: Residents of other states may also file complaints with their respective state attorneys general regarding violations of state consumer protection or privacy laws.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries in a timely and transparent manner.

We aim to respond to all privacy-related inquiries within 10 business days. For formal privacy rights requests (access, deletion, correction, portability), please allow up to 45 calendar days for a full response, consistent with applicable law.

This Privacy Policy was last updated on April 17, 2026. All prior versions of this policy are superseded by this document. © 2026 Anthony's Coal Fired Pizza. All rights reserved.